OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
49 ratings and 23 comments received in the last 90 days.
10 June 2022
The young lady (Grace) who my wife and I dealt with was very helpful. Also if I had any problems to contact her straight away.
05 June 2022
Grace was excellent, looked after us throughout, kept us informed and left us feeling extremely valued customers.
03 June 2022
Perfect experience, great customer support, very very helpful when I called 4x a week leading up to the collection date :)
01 June 2022
Great sales experience.
31 May 2022
Every one was most attentive
28 May 2022
Tim the salesman was excellent, helpful and understanding
11 May 2022
Very efficient and good communication
09 May 2022
Staff are always helpful . do everything they can to get me in a new mini at least every 2 years . I really feel valued as a customer . Tim Spencer (like all previous employees I've dealt with ) was friendly and patient with me .
01 May 2022
Very satisfied with service but delays due to Ukraine situation which is beyond your control.
11 June 2022
Very good, every body was very helpful, especially Kate, in reception.
22 May 2022
Superb in every respect.
16 May 2022
A very pleasant visit.Danielle took great care of us.
14 May 2022
Good service, excellent communication
09 May 2022
Good customer service and new facilities
08 May 2022
Found the communication quite poor, i had to keep phoning, i understand you were in the middle of a big move so lets hope it goes smoother next time.
29 April 2022
Polite and efficient
15 April 2022
Picked my car up and delivered it back clean.
09 April 2022
Although part of my service could not be completed due to the air conditioning recharge equipment not working the rest of my service was completed without charge which was a nice gesture.
08 April 2022
Excellent service when I took my Mini for its first service
10 June 2022
Smooth, pleasant transaction.