SERVICE

4.0

NEW CAR SALES

5.0

115 ratings and 65 comments received in the last 90 days.

10 July 2024

Excellent communication from Chloe and Matt.

06 July 2024

Rebecca Ely listened to the very poor experience we had last year with BMW, and made sure I was going to have a different expedience with Mini. Just the right level of friendliness and no pushy sales tactics, I bought the car the same day.

04 July 2024

The whole team made us very welcome. IT was a stress free environment.

03 July 2024

SPOT ON TIME AND SMOOTH DELIVERY

03 July 2024

Hayley in sales was excellent throughout our journey. Matt called me to set up my finance a few days before we collected the car and was very patient and helpful, he also made a point of meeting us face to face when we went to collect my mini.

30 June 2024

Wonderful staff and Tim had everything organised for me .

27 June 2024

See above CAR VALUED BY SOMEONE WITHOUT SEEING IT.ATTITUDE WRONG.OTHERS SAID WORTH MORE DID ADEAL SO STICK TO IT GOT A PROBLEM WITH SAT NAV BUT SURE IT WILL be fixed

26 June 2024

Hayley Cousins from Stratstone Mini was an absolute dream to work with whilst purchasing my new car.

19 June 2024

Slight delay in delivery

18 June 2024

Great service from Tim Spencer from Stratstone Derby. Very helpful and very fair from the start of the buying process to taking delivery of my new car. Excellent!

09 July 2024

First MOT would have been surprised and disappointed if there were any problems,

08 July 2024

Because l have never really had a bad experience apart from not getting a loan car once

06 July 2024

Very perfunctory job done on cleaning the car inside.

06 July 2024

In terms of service experience Jessica did go above and beyond to make sure I was given a loan ca whilst my car remained in the garage and I really couldn't fault her help at all

03 July 2024

Excellent communication throughout the entire experience

03 July 2024

Booked in for MOT and brake pad replacement due to reminder in the car. Confirmed no brake pads required - a lot of garages would have replaced them even if not needed so I really appreciated not being taken advantage of.

01 July 2024

All went well, with no issues

25 June 2024

Kept me informed and updated throughout. Easy check in and collection.

25 June 2024

I had a warning message for one of my tyres being under pressure and I asked if air could be put in that wheel. On collection it had not been done.

20 June 2024

Excellent service

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