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Customer Reviews.

service

5

Efficient friendly staff respected me as a customer. Lovely to have the car valeted after the service too.

06 September 2021

service

5

Very professional and welcoming

02 September 2021

service

5

Polite and friendly

01 September 2021

service

5

Excellent service. Always go there for services & MOT. Wouldn't go anywhere else.

31 August 2021

service

5

Everything I asked for was sorted without question

31 August 2021

service

5

When you have a problem they just take it off you. The sales department sold us our first mini, service department sold us the next four...

29 August 2021

service

5

Trust opinion and quality service

28 August 2021

service

5

Was happy with everything

25 August 2021

service

5

No problem booking, collection or courtesy car.

24 August 2021

sales

5

Because the experience was wonderful

20 August 2021

sales

4

Plenty of care and attention.

19 August 2021

service

5

Information and speed of service

19 August 2021

service

5

Easy to book. Great customer service and had my car ready earlier than expected. The valet was also well-appreciated.

19 August 2021

sales

5

Friendly professional staff giving great service

11 August 2021

sales

5

Taking delivery was delayed by one day but that was my bank's fault. Mini Derby lent me a courtesy car to fill the gap and their support was first class.

09 August 2021

service

5

Kept up to date on service, appreciate the valet

08 August 2021

sales

5

friendly staff

07 August 2021

service

5

Lovely people

06 August 2021

sales

4

All good thank you

01 August 2021

sales

5

From ordering through to delivery, service was spot on!

31 July 2021

service

5

Prompt service and my car was ready on time

26 July 2021

service

5

Fixed the issue explained the work done. Fantastic customer service

24 July 2021

service

5

So impressed at Shanice customer service. Actually listened, answered my queries even arranged for Matt technician to explain things. So impressed rang Supr to let her know. Shanice also promptly answered email queries re svce plan.

22 July 2021

service

5

Kept up to date with phone calls/texts.

22 July 2021

service

5

Extremely easy to deal with

22 July 2021

service

5

All issues resolved with my car

16 July 2021

sales

4

Your representative kept me up to date with how my order was progressing.

06 July 2021

sales

5

I was kept informed throughout - it was a really positive experience

05 July 2021

service

5

Informative and professional

23 June 2021

sales

5

team polite and helpful

22 June 2021

sales

5

I had a wonderful experience with the amazing people who work at the Derby Centre. They were absolutely brilliant: extremely helpful, knowledgeable, professional, friendly, efficient and all utterly charming. I loved buying my MINI.

21 June 2021

sales

5

Brilliant service, excellent communication and a super fast turn around on a brand new car!!

21 June 2021

service

5

The work was (presumably) carried out correctly and thoroughly, and I was completely happy with the state of my car when I collected it. The reception staff were all cheerful and helpful.

21 June 2021

sales

5

Jessica Flower was absolutely brilliant - she kept me informed on the expected delivery date and her handover of the car was perfect