Very efficient and good communication

Good customer service and new facilities

Staff are always helpful . do everything they can to get me in a new mini at least every 2 years . I really feel valued as a customer . Tim Spencer (like all previous employees I've dealt with ) was friendly and patient with me .

Found the communication quite poor, i had to keep phoning, i understand you were in the middle of a big move so lets hope it goes smoother next time.

Very satisfied with service but delays due to Ukraine situation which is beyond your control.

Polite and efficient

Despite delivery difficulties, no fault of the centre, it was worth the wait.

Very helpful staff

Picked my car up and delivered it back clean.

Although part of my service could not be completed due to the air conditioning recharge equipment not working the rest of my service was completed without charge which was a nice gesture.

Excellent service when I took my Mini for its first service

Very friendly staffs

My car was serviced on time while I waited. Everything went according to plan.

Services experience excellent would have any of you staff on my team.

Very efficient service and extremely knowledgeable staff on first contact.

My car was returned timely as anticipated, findings discussed, car nice and clean,

excellent customer services

Had to wait for eight months from point of order, but am still highly delighted with the service.

Pleasant salesperson who knew the car and had everything ready for collection including the transfer of my private number plate

I was welcomed on my arrival with a friendly greeting, and I was kept informed all the time my car was being serviced.

Given a nearly new courtesy car whilst in. Car provided so good we ordered a new one!

We felt respected and were treated very well when we placed the order and at the handover. Both times we were the sole focus of the people who were dealing with us. We had the feeling that we were important to them.

Very helpful staff and prompt in letting us know when the car was ready.

Welcoming staff who kept me updated

Great customer service and reasonable prices. Liked having a video to see what has been done to my car.

car ready at the said time and transport arranged for me to get home

Great communication and great customer service

Fantastic customer service

Nothing is ever too much trouble with the staff.

From the minute I walked in, to the minute I walk out I feel that I have been looked after.

Efficient, prompt and written feedback, that all ok. Met estimated timescale for check which was important as waiting. dashcam reconnected immediately when pointed out after check that had stopped working.