Efficient friendly staff respected me as a customer. Lovely to have the car valeted after the service too.

Very professional and welcoming

Polite and friendly

Excellent service. Always go there for services & MOT. Wouldn't go anywhere else.

Everything I asked for was sorted without question

When you have a problem they just take it off you. The sales department sold us our first mini, service department sold us the next four...

Trust opinion and quality service

Was happy with everything

No problem booking, collection or courtesy car.

Because the experience was wonderful

Plenty of care and attention.

Information and speed of service

Easy to book. Great customer service and had my car ready earlier than expected. The valet was also well-appreciated.

Friendly professional staff giving great service

Taking delivery was delayed by one day but that was my bank's fault. Mini Derby lent me a courtesy car to fill the gap and their support was first class.

Kept up to date on service, appreciate the valet

friendly staff

Lovely people

All good thank you

From ordering through to delivery, service was spot on!

Prompt service and my car was ready on time

Fixed the issue explained the work done. Fantastic customer service

So impressed at Shanice customer service. Actually listened, answered my queries even arranged for Matt technician to explain things. So impressed rang Supr to let her know. Shanice also promptly answered email queries re svce plan.

Kept up to date with phone calls/texts.

Extremely easy to deal with

All issues resolved with my car

Your representative kept me up to date with how my order was progressing.

I was kept informed throughout - it was a really positive experience

Informative and professional

team polite and helpful

I had a wonderful experience with the amazing people who work at the Derby Centre. They were absolutely brilliant: extremely helpful, knowledgeable, professional, friendly, efficient and all utterly charming. I loved buying my MINI.

Brilliant service, excellent communication and a super fast turn around on a brand new car!!

The work was (presumably) carried out correctly and thoroughly, and I was completely happy with the state of my car when I collected it. The reception staff were all cheerful and helpful.

Jessica Flower was absolutely brilliant - she kept me informed on the expected delivery date and her handover of the car was perfect