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Customer Reviews.

sales

5

Kept me informed throughout the process.

06 April 2021

service

5

Always good service.

06 April 2021

sales

5

Attentive sales person, worked hard to get my business

06 April 2021

service

5

Service done whilst we waited. Satisfied with results

05 April 2021

service

5

Everything was dealt with efficiently and I was kept informed at all times

04 April 2021

service

5

Louise dealt with the transfer of the monthly service plan from my old mini to my present mini having discovered that her predecessor had not done it despite promising to do so when I purchased my current car last September. Pleased overall.

01 April 2021

sales

5

As above. Everyone is helpful and friendly every time I had contact with them. When I came to collect my car, although handover was socially distanced it was still excellent. The bow on my bonnet made it even better!

01 April 2021

sales

5

Congratulations your information and customer information was excellent

30 March 2021

sales

4

Natalie was brilliant

30 March 2021

sales

5

The centre sent an email offering extras which despite a prompt reply I was told were not actually available.

28 March 2021

service

5

A hassle free experience even in these difficult times

25 March 2021

sales

5

Staff were so helpful

25 March 2021

service

5

Very friendly and helpful staff team

24 March 2021

sales

5

Great - all COVID measure were in place on collection and it was a simple easy process making it really exciting for picking up my new car!

24 March 2021

sales

5

We were kept in touch with the progress of the car and its subsequent delivery.

24 March 2021

service

5

Customer service and communication was first class

23 March 2021

service

5

I feel that the update, which the vehicle was in for, should have been rectified before the handover date. The car was sold as a used vehicle though it only had 21 miles on the clock.

21 March 2021

sales

5

Very impressed car was delivered to work On Time by a very friendly helpful Guy Paul the whole drop off and take my p.x. car away went without a hitch Outstanding Thanks

20 March 2021

sales

5

as we are all experiencing great difficulties due to covid at Stratstone in Derby they delivered an excellent service.

18 March 2021

service

5

Everyone I met were very pleasant particularly your front of house staff. Particular attention to detail and safety during the current pandemic.

16 March 2021

sales

5

Good service. Always able to email or ring Natalie who could answer questions.

15 March 2021

service

4

No problems to report

12 March 2021

service

5

Was able to book the appointment at my preferred time and the work was completed at the time arranged.

10 March 2021

service

4

See above.

10 March 2021

service

5

Ian Collins Went out his way great salesman

09 March 2021

sales

5

Good service and great service .

09 March 2021

service

5

As always my service was completed to a high standard. The VHC received is a personal touch especially as you never get to see the technicians behind the scenes who complete the fantastic work. I know my car is in good hands at Stratstone Derby

09 March 2021

service

5

Service staff excellent

08 March 2021

service

5

Efficient through service

07 March 2021

service

5

Never been disappointed yet.

07 March 2021

service

5

Service safety consideration

07 March 2021

sales

5

Very happy Tim was very helpful

02 March 2021

sales

5

Due to COVID all precautions had to be adhered to so even at key handover I was assured that every support would be offered by phone all or online and it has been.

01 March 2021

service

4

Done very quickly

27 February 2021

service

4

Went very smoothly, though when I returned to collect, it seemed that the car had been ready for a while & I was not contacted to say it was ready. (I may be wrong - it may just have been parked up as I returned).

27 February 2021

service

5

Service team are excellent

25 February 2021

service

5

Getting an appointment was difficult but once we saw someone the experience was good

24 February 2021

service

5

Shanice was first class

24 February 2021

service

5

Despite covid all measures in place

22 February 2021

service

5

Always kept upto date with whats going on through service, even with the video I got.

22 February 2021

sales

5

In these difficult times everything was done very professionally

22 February 2021

service

5

Happy

19 February 2021

service

5

Excellent all round service

14 February 2021

service

5

It was very straight forward under the current COVID festrictions.

08 February 2021

service

5

Very courteous staff and quick turn round

01 February 2021

sales

4.5

As I had to do click and collect I thought I would have more help online or via a phone call to help me with a few issues eg how to turn off the airbag for a child

31 January 2021

service

5

Very COVID aware, kept me informed

30 January 2021

service

5

Mini car Mini service Know wot there doing .

24 January 2021

sales

5

They found a car that was just right for me and I was able to collect it within a couple of weeks

19 January 2021

service

5

As above. Shannon was a good ambassador for your company and helped with future options.